Event at Southern Miss Office of Professional Development & Educational Outreach

World Famous External Customer Care is scheduled for Aug. 19, 8 a.m. to noon at the Lake Terrace Convention Center. This seminar is designed to give employees a unique perspective on how each of them contributes to the overall success of their organization and their own work environment. It provides insight into how individuals who work together contribute to the success of a business by providing the type of customer service that creates a customer dynasty. Employees see the value and benefits to each of them as well as the company and the customer. Ways to recognize needs of each customer, how to have fun at work, and how to interact with external customers to provide “world famous customer care” will be addressed. The fee is $85.